Rates

We handle emergency calls within hours. For routine work, we schedule at your convenience. When something breaks, we understand time matters.Our qualified and experienced engineers are exceptionally well positioned to provide you with the most sensible, affordable and suitable plumbing and heating systems for your home or business.

We recognise that having work carried out in your home can be stressful and we take care to arrive when we say we will, finish within our indicated job time scale and guarantee mess to be minimal.

All prices listed, are labour only and do not include any materials. Except boiler Installations.

All prices are guides only and not strictly binding. All properties vary and therefore so will prices.

All materials can be supplied at very competitive prices, or you can source your own.

We handle emergency calls within hours. For routine work, we schedule at your convenience. When something breaks, we understand time matters.We charge correctly and fairly for our work. We always charge according to our quoted rates. Because we believe in giving a value for money service, as we rely on the recommendations of satisfied customers.

We will always take responsibility for our charges and if you think that you have been overcharged, please call our office. We will resolve your issue, verifying times charged for, and material costs.

We will:

• - Not overcharge customers under any circumstances.
• - Not carry out any unnecessary work.
• - Not talk customers into any work that is not needed.
• - Not charge for any wasted or unnecessary time when undertaking your
   work.
• - Not charge for two tradesmen on two-handed work unless necessary –   an apprentice will be used wherever possible.
• - Not charge for excessive time spent collecting materials, collection times   over 60 minutes must be agreed with the customer.
• - Not charge an excessive trade mark-up on materials – a maximum of up   to 20% is company policy.
• - Not charge for unnecessary time spent away from the job, and always   keep customer informed when leaving the job.
• - Not charge for non-work related phone calls, or engage in them during   working time.
• - Make sure that we only charge for time spent at a job and the number of   hours worked.
• - Make sure that any estimated work that is costed at our day rate of 8  hours.
• - Make sure that we work a full 8 hour day when on a day rate.
• - Make sure that the cost of any fixed price work is within 10% of that which the job would have cost at our hourly rates.
• - Make sure we present an invoice showing a comprehensive description   of work, with a full breakdown of labour & materials.

We handle emergency calls within hours. For routine work, we schedule at your convenience. When something breaks, we understand time matters.

Every technician carries the appropriate certifications and credentials. We work to recognised industry standards and are registered with the relevant governing bodies. Your safety is our highest priority and is never compromised

We proudly serve Richmond upon Thames, Wandsworth, Kensington & Chelsea, Kingston upon Thames, and Hammersmith & Fulham, delivering trusted heating, plumbing, and building services throughout these boroughs and the surrounding areas. Our experienced team provides reliable, professional workmanship with a commitment to quality and customer satisfaction on every project.

We guarantee our workmanship. If something isn’t right, we’ll come back and fix it. That’s our promise.

Pricing depends on the job. We provide honest quotes upfront with no hidden charges. Check our rates card for guidance on standard work.Pricing depends on the nature and scope of the work. We provide clear, honest quotations upfront, with no hidden charges or unexpected costs. For guidance on standard services, please refer to our rates card.