

Plumbing
Estimates are available Monday to Friday, 8am–5pm, with out-of-hours appointments available. Please view our Rates page for urgent work and pricing.
Service
Plumbing has been at the heart of our business for over 15 years, built on a reputation for quality workmanship, reliable service, and customer satisfaction.
We provide a highly professional plumbing service across London, Surrey, and the surrounding areas, with qualified and experienced plumbers available 24 hours a day.
From plumbing repairs and maintenance to the design and installation of new bathrooms, we offer tailored solutions to suit your needs.
Our skilled tradespeople can also carry out full or partial refurbishments, delivering high-quality workmanship and a professional finish throughout.
Plumbing Estimates
Written estimates are emailed within 48 hours of the site visit and remain valid for six months. Hard copies can be posted upon request.
Site visits provide a detailed breakdown of costs and schedules. Estimates are generally free of charge; however, some may incur a fee depending on the nature of the work, the time involved, and the location of the appointment.
Should you choose to proceed with the work, any charge applied for the estimate will be deducted from the final invoice.
Workmanship Guarantee
For your peace of mind, we guarantee most work against faulty workmanship for 12 months.
Due to the nature of certain repairs or services, such as drain blockages, we are unable to provide a 12-month labour guarantee. This will be clearly stated on your invoice.
If you have any questions, please do not hesitate to contact our friendly office team.
Materials
Materials and parts supplied by TaylorMade are covered by the manufacturer’s guarantee or warranty. This typically covers the repair or replacement of faulty goods within a specified period, usually 12 months.
Guarantee details and instructions on how to make a claim will be provided where applicable. These guarantees are in addition to your statutory consumer rights.
Boiler Guarantees
We recommend leading boiler brands such as Vaillant, Worcester Bosch, and Ideal to help keep your home warm and energy efficient.
In the event of a fault within the manufacturer’s warranty period, you will need to contact the boiler manufacturer directly.
Competitive Pricing
We offer competitive and transparent pricing across all of our services.
24/7 Emergency Response
Our emergency team is available 24/7 for urgent plumbing, heating, electrical, drainage, roofing, and property repair services across London and Surrey. We aim to respond within two hours, providing fast, reliable service with transparent pricing and professional workmanship.
Frequently Asked Questions
What should I do if I get a water leak?
To minimise water damage to your property, it is advised to turn off your mains water supply at the stop cock. This is usually located at the kitchen sink.
How quickly can you get to me?
In an emergency we aim to be with you within two hours.
Do you charge a call out fee?
No. We charge a one‑hour minimum fee and then every fifteen minutes after this.
Is your work guaranteed?
Yes. We provide a twelve‑month guarantee against faulty workmanship (this excludes drainage works).
Are your engineers on the Gas Safe register?
Yes! All our engineers are fully qualified and are Gas Safe registered.









