ACCREDITATIONs

Why and how does Worcester Bosch Group offer accreditation to some installers?

Worcester want to provide homeowners with peace of mind when they are upgrading their home heating system and only invite heating engineers who are deemed as reputable, quality conscious and representing value for money.

Worcester Accredited Installers must have relevant Gas Safe, OFTEC and/or MCS approval. WAI’s must also have attended Logic certified training courses on boilers, solar thermal systems, heat pumps and/or underfloor heating.

Worcester check the installers’ Gas Safe, OFTEC and/or MCS accreditation on a regular basis. However WBG Heating always recommend to homeowners that they verify a heating companies membership status with the awarding bodies directly via their relevant websites.

Extended Guarantees

The standard Worcester product guarantee period is usually 2 years. Many of the accredited installers can offer longer guarantee periods ranging from 3 to 12 years depending on the type of boiler and parts used.

Worcester also run national guarantee promotions, so please check the Worcester website or ask us installer for up-to-date offers and product information.

Why do I need a heating and hot water installer?

Due to the complexity of modern heating systems, installation, service or repair work should only be undertaken by a qualified heating engineer.

This is why most manufacturers of heating and hot water appliances such as boilers, solar thermal and heat pumps only supply through trade merchants, rather than directly to end users.

Service You Can Count On.

We are fully trained Vaillant advance installers and we are here to ensure you get the absolute best service from start to finish.

TaylorMade advance installers are Gas Safe registered and know all Vaillant products, inside out. This means that they not only help you choose the perfect heating and hot water system for your home but will also install chosen Vaillant products to the very highest standard.

  • TaylorMade are fully trained independent installers that can provide you with expert knowledge to find Vaillant boilers that the perfect fit for you.
  • A free no obligation quote
  • Extra peace of mind Vaillant advance installers can offer your exclusive extended guarantees from 7–10-year dependant on your chosen model.

The benefits of choosing a Vaillant advance installer for your home heating system:

  • No obligation free quote
  • A Vaillant advance installer will provide you with a free no obligation quote.
  • Expert knowledge to find a solution for your heating and hot water requirements.
  • Expert Product Knowledge
  • Expert product advice for
  • Vaillant boiler, controls, and cylinders
  • Product installation provided by a experience engineer
  • Provides system cleaning and protective filters where required.
  • Aftercare and Serving
    Vaillant installers can look after your heating system with an annual service.
  • Ensure your warranty remains valid through annual servicing.
  • Maintaining that your heating system always delivers high efficiency and top performance.

The scheme is a national accreditation which checks and approves businesses and their plumbers to give customers reassurance about the tradesmen undertaking work for them.
It brings together thousands of qualified contractors employed by plumbing businesses from the seven existing approved contractors scheme across the UK including:

  • The Water Industry Approved Plumbers Scheme (WIAPS)
  • Association of plumbing and heating contractors (APHC)
  • Chartered Institute of plumbing and hating engineering (CIPHE)
  • Scottish and Northern Ireland plumbing employer’s federation (SNIPEF)
  • Anglian Water (APLUS)
  • Seven Trent Watermark
  • Thames Water (TAPS)

Our aim is to help you find the nearest qualified plumbing engineer local to you to help keep water supplies safe and healthy in homes and businesses.
Using an approved plumber/plumbing business helps prevent the risk of drinking water being contaminated by poor plumbing practices or substandard products.
The scheme is supported by the government watchdogs for drinking water (The Drinking Water Inspectorates) in England and Wales.
The drinking inspectorate (Northern Ireland) and the Drinking Water Quality Regulator Scotland.
NHS guidance advises all hospital trust to use approved WaterSafe approved plumbers in their premises.

Our Partners

APHC | CIPHE | SEVERN TRENT | SNIPEF | THAMES WATER | WAPS

Since 1998 Checkatrade has been the customers first choice in finding tradesmen.

Why?

Because we only allow the best tradespeople to become members. We have full checks. Our vetting process has proven to be the most significant way of protecting our customers and achieving the Checkatrade mission of stamping our rouge traders.

Here are some of the vetting checks members have before they can join Checkatrade.

  • Interviews
  • ID Checks
  • Accreditations and qualifications
  • References
  • CCJ’s
  • Trading History
  • Insurance

Proud members of checkatrade.com

About Our Code of Conduct

After undergoing a rigorous assessment process to become endorsed Which? Trusted traders sign up to our code of conduct. The code is there to give customers the best possible protection.
How the code works for you
When traders join the scheme, they must abide by the details in our code of conduct. It is an extra layer pf security that ensures Which? Trusted traders are following best practice and procedures. In relation to how they handle: customer cancelations rights, payments, guarantees and warranties, insurance complaints and other areas.
We fully investigate any breaches of the code of conduct of Which? Trusted trader does breach the code of conduct, this could lead to them being removed from the scheme altogether.

Download Code of  Conduct.

What is Gas Safe Register?

Gas Safe Register is the only official Gas Registration body of Gas Business and engineers in the United Kingdom, Isle of Man and Guernsey. By law all gas businesses must be on the gas register.

A Gas Engineer can only be aligned to a registered business and be issued with a license to underate gas work on behalf of a registered business if they hold a valid and current qualification. The evidence of competence relates only to matters of Gas Safety and is obtained by every engineer through a recognised route of training and assessment.

Registration is only given based on the business having at least one Gas Safety qualified engineer.
The register is not a membership or trade association.
The register (and all services associated with it) is operated on behalf of the relevant Health & Safety Authority for each region in which it operates – i.e Great Britain, Northern Ireland, Isle of Man and Guernsey.
Gas Safe Register replaced Corgi as the only Gas Registration body in Great Britain and Isle of Man on April 2009 and in Northern Ireland and Guernsey on April 2009.

Can you get involved in financial issues?

Gas Safe Register remit is limited to Gas Safety and we are unable to investigate any contractual, financial or conduct issues that you may have. However, your local trading standards office, Citizens Advice Bureau or the environmental health department at your local council may be able to provide you with some guidance.

Gas Leaks or Smell of Fumes – what shall I do?

If you smell gas, then call the free 24 hour National Gas Emergency Helpline. England, Wales and Scotland. Natural Gas (NG) 0800 002 001

Safety Starts at Home

PLUMBING

As plumbing professionals, we realise that general plumbing problems are common and, regardless of size, we are happy to attend and resolve any plumbing-associated issues you may face.

Our team of experienced and qualified plumbers are available 24 hours a day, one of our fully trained professionals will be able to attend and diagnose the problem.

  • Airlocks
  • Ball valves
  • Bathroom refurbishment
  • Bidets
  • Blocked toilets, sinks pipes & drains
  • Burst pipes
  • Floods
  • Gutters & downpipes
  • Hot cylinder installations
  • Hot water problems
  • Immersion heaters
  • Kitchen refurbishment
  • Leaks
  • Overflows
  • Pipework replacement
  • Plumbing installations
  • Pumps
  • Radiator & valve
    repairs
  • Saniflo repairs & installs
  • Showers & pressure adjustments
  • Stopcocks
  • Tap repairs & installations
  • Thermostat problems
  • Toilet repairs & installs
  • Unvented water cylinders
  • Waste disposals
  • Water heater repairs & installs
  • Water tank installs
  • Wet room refurbishment

HEATING

All works carried out are done so by our fully trained Gas Safe Registered engineers. Our engineers are put through extensive training programs to ensure that we continually offer customers the best possible service.

TaylorMade are affiliated with a number of leading manufacturers, allowing us to offer customers exclusive warranties on the latest and greatest products all available at highly competitive rates.

  • Appliance installation
  • Appliance repair
  • Appliance servicing
  • Boiler fault finding
  • Boiler installs
  • Boiler repairs
  • Boiler servicing
  • Central heating controls
  • Central heating installations
  • Central heating pumps
  • Central heating repairs
  • Emergency 24 hour service
  • Gas repairs
  • Gas testing & certificates
  • Immersion heaters
  • Radiator bleeding
  • Radiator installs
  • Radiator leaks
  • Radiator noise
  • Thermostats
  • Thermostatic valves
  • Power flushes
  • Vaillant Major/Preferred Installer
  • Vented and unvented cylinders
  • Worcester Preferred Installer

DRAINAGE

Our specialists drainage engineers are well equipped to carry out wide range of services.
  • Blocked Down pipes
  • Drain Cleaning
  • Blocked Drains
  • Drain Flooding
  • Blocked Guttering
  • Drain Installation
  • Blocked Pipes
  • Drain Jetting
  • Blocked Sinks
  • Drain Repair
  • Blocked Toilets
  • Drain Rodding
  • CCTV Video Camera & Reports
  • Drain Lining
  • Flooding
  • High Pressure Cleaning
  • Rat Removal
  • Vermin Removal