PLUMBING

Our estimates are available Monday – Friday between 8am-5pm and, if necessary, appointments can be made outside of these hours. In urgent cases we can start work immediately.

Our standard working hours are 8am-5pm. For out of office hours and rates, please visit our rates page.

Plumbing is the core service that we have been offering for over fifteen years with established quality, service, and customer satisfaction.
We offer a highly professional service throughout London, Surrey, and surrounding areas. Using a team of qualified and experienced plumbers available 24 hours a day. We can provide you with a solution from a plumbing related problem to the design and creation of a new bathroom.
Our trades people are able to undertake complete or part refurbishments, specialists in their trades to provide you with an exclusive finish.

Plumbing Estimates

Written estimates are emailed within 48hours of the visit and are valid for six months. Hard copies can be posted on request.
Site visits provide you with a detailed breakdown of the cost and schedule. Estimates are generally non-chargeable but some may incur charges depending on the nature of works, time, and location of your appointment. Should you wish to proceed with the work any charge made from your estimates will be deducted from your final invoice.

Guarantees

Workmanship

For your peace of mind, we guarantee most of our jobs against faulty workmanship for twelve months.
Due to the nature of certain work or repairs such as drain blockages, we are unable to provide the twelve-month labour guarantee. This will be clearly marked on your invoice.
If you have any questions, please do not hesitate to contact one of our friendly office team.

Materials

Materials are parts supplied by TaylorMade and will be covered by the manufacturer’s guarantee or warranty. This usually guarantees replacement or repair of faulty goods within a fixed period, which is usually twelve months.
Guarantees are legally enforceable and details on how to make a claim should be included clearly. This is in addition to your rights as a buyer, which should be made clear in the guarantee.

Boiler

We recommend leading brands Vaillant and Worcester and Ideal to keep your home warm offering exclusive and Gas Safe testing.
In the event that you experience problems with your boiler product within the warranty, you will need to liaise with the boiler manufacturer.

PLUMBING FAQs

To minimise water damage to your property, it is advised to turn off your mains water supply at the stop cock. This is usually located at the kitchen sink.
In an emergency we aim to be with you within two hours.
No. We charge a one-hour minimum fee and then every fifteen minutes after this.
Yes. We provide a twelve month guarantee against faulty workmanship (this excludes drainage works).
Yes! All our engineers are fully qualified and are Gas Safe registered.
  • Air Lock
  • Ball Valves
  • Bathroom refurbishments
  • Bidets
  • Blocked toilets, sinks, pipes & drains
  • Burst Pipes
  • Down Pipes
  • Floods
  • Gutters
  • Hot Water Problems
  • Immersion Heaters
  • Kitchen Refurbishments
  • Leaks
  • Overflows
  • Pipework Replacement
  • Plumbing Installations
  • Pumps
  • Radiators & Valves
  • Repairs
  • Saniflo Installs
  • Showers & Pressure adjustments
  • Stop Cocks
  • Tap Repairs & Installation
  • Thermostat Problems
  • Toilet Installs/Repairs
  • Unvented and vented cylinders
  • Water Tank Installs
  • Wet Room installs