20 Upper Ham Road, Richmond, TW10 5LA | VAT Number: GB 314 391 912 / The Yard, Broad Street, Teddington, TW11 8RF.
Our standard hourly working rates are 8am-5pm. For all other times, please view our rates page.
TaylorMade provides a 24-hour service for all your requirements and we can usually get to you within two hours.
Our team of Gas Safe registered heating engineers undertake all types of breakdown repairs quickly and efficiently. Our services include fault finding and diagnostic solution. We are accredited with Vaillant and Worcester as preferred installers in London offering up to 12-year warranties.
TaylorMade is an accredited and recommended installer with leading manufacturers Vaillant and Worcester Bosch.
Annual servicing is recommended to keep your boiler in good, safe, working order – this also reduces the risk of costly breakdowns.
It is important to have all your gas appliances checked annually by a Gas Safe registered engineer to ensure safe operation.
Written estimates are emailed within 48 hours of the visit and are valid for six months. Hard copies can be posted on request.
Site visits provide you with a detailed breakdown of the cost and schedule. Estimates are generally non -chargeable, but some may incur charges depending on the nature of works, time, and location of your appointment. Should you wish to proceed with the work any charge made from your estimates will be deducted from your final invoice.
Materials are parts supplied by Taylormade and will be covered by the manufacturers guarantee or warranty. This usually guarantees replacement or repair faulty goods within a fixed period, which is usually twelve months.
Guarantees are legally enforceable and details on how to make a claim should be included clearly. This is in addition to your rights as a buyer, which should be made clear in the guarantee.
We recommend leading brands Vaillant and Worcester and Ideal to keep your home warm offering exclusive and Gas Safe testing.
In the event you experience problems with your boiler product within the warranty, you will need to liaise with the boiler manufacturer.
A comprehensive boiler service should include the following:
Yes! All our engineers are fully qualified and are Gas Safe registered.